More Mad Men – The Lives of Others

This is probably my final new media article for INSIDE FILM (#116) magazine. Final, because Rachael Turk (the then editor) has moved on to focus her passions firmly on film creation (and me).

The story, which we wrote together, was born from our combined love of Mad Men and initial investigation I’d made into the Twitter channel that compliments the show (I first wrote about it here). It was great to take something from this blog and grow it to an article for the mag, we even managed to get a few words from January Jones on the topic of her character, Betty Draper, coming to life on Twitter via fans.

Twitter quote

The Lives of Others
Well-written characters leave viewers wanting more. And whilst the clever social media strategies behind AMC and Lionsgate hit Mad Men are giving them just that, even they can’t keep up with the user-generated fervour, as Ben Cooper and Rachael Turk discover.

Hit US series Mad Men has created a stir within the sanctioned space of television – both within the show itself and its extended TV life in the likes of the skit ‘Don Draper’s Guide to Picking Up Women’ (viewable in US only) that aired on Saturday Night Live in late October. But online is another world again. All the main characters of the series – Don Draper, Joan, Paul, Pete, Peggy and Sal – exist in the world of social media, short-message service Twitter. On this platform, characters interact and converse in character, with one another and with direct messages from other users. This both extends the story and builds the audience.

The use of Twitter is not in itself new: in online promotion of its series Drive, Fox last year created a Twitterer out of actor Nathan Fillion (Desperate Housewives) – except that it was, in fact, director Greg Yaitanes making the posts, using a Drive publicity photo of Fillion as an avatar. The Wall Street Journal has reported that NBC, CBS, ABC Family and MTV are among several networks playing with the marketing possibilities of Twitter.

Mad Men took a more proactive approach. When a user “tweets” about the series, he might be surprised to find Betty Draper suddenly following him on the platform [though he’s not the only one: she’s following over 6,000 8,540 people with almost as many following her, and has written almost 1,500 updates]. Though being proactive on Twitter isn’t hard – by using Twitter Search to query keywords about a particular topic or subject, the conversations and authors can be easily identified. Mad Men targeted individuals in advertising and marketing and instances of the show being mentioned to build intrigue and engagement.

One blogger, mediaphyter, criticises the fact that Man Men Twitter profiles link directly to the show website of cable network AMC TV instead of continuing the alter reality by going to a Sterling Cooper agency website. However, in our case, the Betty Draper who is currently following does have a LinkedIn profile – confused?

The reason for this becomes apparent when, a day after the first contact is made by the online Betty Draper, another Betty Draper starts following. The first was, in fact, an imposter, a clone. Some users – in their enthusiasm for the show have created their own (and in this case, quicker and more comprehensive) profiles, so much so that they’re doing a better job than the AMC marketing initiative. At last count there were over 75 dedicated profiles acting out and talking about Mad Men. Thus unfolds a parallel, white picket-fence universe. Not to mention a lot of free advertising. It is, at the same time, a relinquishing of control. AMC didn’t take to kindly to Mad Men clones and took the legal high ground, requesting that Twitter remove the profiles. As might be imagined, the web went into a not unwarranted frenzy. Yet within a matter of days it seems that AMC relaxed its stance and the profiles were reactivated.

It’s understandable that AMC wanted to protect the shows assets but by stepping into a social media channel such as Twitter they were naïve to expect the community to abide by their rules. AMC’s online character extensions were smart, even if they didn’t realise it, in the sense that they were so well thought through that, in order to be convincing, clones needed to behave equally as well. The creators of Mad Men bravely stepped into a community of frenzied conversation, stumbled a bit, but ultimately helped enhance the integrity of their characters in a parallel yet complimentary new channel.

Whether you “get” Twitter or not, what matters is that people are talking – about you, your work or something that relates to it. And by taking the time to listen you may find you have something to contribute. As for the “real” Betty Draper, lead actor January Jones says,

“I don’t find out what Betty does until I receive the script a day or two before each shoot, so if someone’s out there planning her day without me maybe they can share their wisdom!”

Of course the whole concept is anachronistic – the series being set in the ‘60s – but the very current desire of fans to interact with these superbly written characters and exist in their world allows the series creators this licence. And if Betty Draper had Twitter back then, we can imagine she and her friends might well have been using it instead of walking to the back fence.

And Pete Campbell would almost certainly have a LinkedIn profile.

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  • Hey Ad Broad, thanks for the comment and the headsup.

    I have to say that I'm stumped on this one. Having a brief Google around I have to agree that I can't find reference to an AMC Twitter initiative (only the intended shutdown of profiles). However when commencing this story I'm sure we read that AMC we're behind the character profiles and fans had then cloned other versions. This being said, I can't find that reference. I did find this article - which you may find of interest "Confessions of a (fake) Mad Man".

    I'll keep looking because I was quite sure... Cheers. Ben
  • Hi, BenHamin, I can assure you there's been no AMC Twitter initiative. You may have picked up content generated by one of the characters. Paul Isakson was the first to open a MM twitter account and others followed, as he states in the well-written "confession" you reference. You may also find Bud Caddell's article of interest. http://drop.io/becomingamadman. And Adbroad's ;) http://adbroad.blogspot.com/2008/10/i-am-bettydraper.html
  • Excellent article, Amy. And great scoop to get a quote from January Jones on the phenomenon. One correction, though. None of the twitter personas are AMC generated or sanctioned. All of the character extensions are the creations of unremunerated, dedicated fans. So which Betty you believe to be the "real" one is simply a matter of personal taste.
  • This is one of the most interesting campaigns of 2008. Twitter is changing the way we both consume and interact with entertainment, and I can't wait to see how this develops in 2009.

    Also some great thinking on Mad Men, Twitter and its influence on entertainment at www.wearesterlingcooper.com

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